1. Cancellation by Customer:
Customers have the right to cancel their orders within a specified timeframe. Any cancellation requests after this period may be subject to review and approval. To cancel an order, customers must contact our customer support team via [contact information] within the stipulated cancellation period.
2. Cancellation Fees:
Depending on the nature of the product or service, cancellation fees may apply. Customers will be informed of any applicable fees at the time of cancellation. Build Jahaan reserves the right to deduct these fees from the refund amount.
3. Refund Process:
Upon successful cancellation, refunds will be processed using the original payment method. Please allow a reasonable processing time for the refund to reflect in your account. Note that any transaction fees incurred during the initial purchase may not be refundable.
Certain products or services may be non-refundable or have specific cancellation conditions. These exceptions will be clearly communicated during the purchase process or in the product/service description.